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Level 1
NCFE LEVEL 1 AWARD IN INTERPERSONAL SKILLS (Daytime)
COURSE OVERVIEW
On this course you will learn about listening and communication skills for personal and professional development.
The course is portfolio based, so there are no exams, just assignments where you gain all the learning you need in the classroom, through the course handbook and online resources. The learning in the classroom is practical, you will be learning through exploration of topics each week, discussion with fellow students and through practical activities.
Topics covered on the course:
- Active listening skills
- Communication styles
- Exploring blocks to effective listening and communication
- Qualities important for helping, support and leadership roles
- Identifying and reflecting on goals
Employability skills gained on the course:
- Confidence building
- Communicating in a group
- Active listening
- Computer skills
- Empathy
- Reflective writing
- Time management
- Social skills
- Cultural awareness
These skills are relevant for a wide range of jobs, whether for improvement or progression in your current role or a career change and a new role.
Roles the skills could be used for include:
- Helping, care and support roles
- Teaching and working in schools
- Mentoring / coaching
- Management and leadership roles
- Counselling progression
This daytime course will run on a Wednesday from 09:30 to 12:45.
FURTHER INFORMATION
Applying for the course:
You don’;t need to have previous experience or knowledge of counselling skills but you will need to have a good level of English skills as the course is about listening and communication, and has written assignments.
Complete the application form for the course and you will be invited for an interview. If you have further questions about the course please contact eastandcare@gbmc.ac.uk
Comments about the course from students:
“I feel that level 1 core skills, even if you don’;t go on beyond that, are fundamental skills, life skills for all areas of life and careers. As they enable you, when dealing with others, help you to better understand their perspective and feelings which seems essential for any task working with/dealing with humans well. A fundamental human skill that everyone could benefit from.” (Student P)
“It’;s really practical for real life, when I argue in relationships and suddenly I have changed my position to be a good listener. I now use listening skills and suddenly the other person calms down and relaxes. People have told me ‘you totally changed your position to be a good listener, you were calm and were warm when we disagreed’;. The course is practical for real life, for relationships in personal life, with family and friends. For self development, I used to be a passive person, now I can say my needs and feelings and be assertive, having good relationships with others. It’;s helped me to understand other people’;s feelings.” (Student M)
“Overall good for human development, listening and social skills. It’;s taught me how to go a little bit deeper into how I’;m feeling, communicating this. Being able to listen to others so that they can feel heard without judgement. Don’;t be put off if you think the course is going to be academic, it’;s more about how you express your feelings, rather than a right or wrong it’;s how reflective can you be about how you feel. Having an open mind, willing to listen.” (Student L)
“The resources on the course have been very useful to help with communication and understanding others, social connection.” (Student K)
Upon successful completion you may apply for the level 2 in Helping Skills .
You will be assessed though observation, assignment and assessment.